Privacy Policy
Who we are?
Mistolin Pro respects the privacy of visitors to the website www.mistolinpro.com and takes every care to protect their information.
Your personal data is processed by MSTN GROUP. You can contact us by email at [email protected].
Why this privacy policy?
This Privacy Policy is here because we want to inform our Customers and Users of the general rules regarding privacy and the processing of their personal data, which we collect and process in strict compliance with the Personal Data Protection Law.
Mistolin PRO respects best practices in the field of security and personal data protection, having approved for that purpose a strict program designed to safeguard the protection of the data made available to us by everyone who relates to the Company in any way.
In this context, Mistolin PRO has a Personal Data Protection Officer responsible for implementing and monitoring this Privacy Policy, as well as for defining clear rules for personal data processing, ensuring that everyone who entrusts us with the processing of their personal data is aware of how the Company handles data and what rights they have in this matter.
Please read this Privacy Policy carefully, as accessing our website and providing your personal data implies your knowledge and acceptance of the conditions set out herein. By providing your personal data, you authorize the collection, use and disclosure of that data in accordance with the rules defined here.
Intellectual property rights
The content of the website, including, but not limited to, images, texts, software, photographs, sound, music, videos, interactive resources and the like (“Content”), trademarks and logos (“Trademarks”), or any other industrial or intellectual property rights contained therein, is the property of Mistolin Solutions, and their use by unauthorized third parties is expressly prohibited.
The website content is provided for personal information and use only, and may not be used, copied, reproduced, distributed, transmitted, broadcast, sold, licensed or otherwise exploited for any other purpose without the prior written consent of the respective owners. The user undertakes not to use, deactivate or interfere with security-related features of the Website and the Application.
The user may however print material contained on this website, provided that it is not altered, is for personal and non-commercial use, retains the indication of the source and copyright, and no other indication of ownership is removed.
Nothing on this website should be construed as granting any kind of license or other authorization to use to its users.
The website may contain images or other materials whose copyright belongs to third parties, such as suppliers or other entities that contribute to its creation or maintenance (such as stock photos).
Content and warranties
The user agrees that use of the website shall be at their own risk. To the fullest extent permitted by law, Mistolin PRO is exempt from any warranties, express or implied, in relation to the use of the website www.mistolinpro.com, does not guarantee the correctness or accuracy of the content made available on its websites and assumes no responsibility or liability for any (i) errors or inaccurate content, (ii) personal injury or property damage of any nature resulting from access to and use of the website and application, (iii) unauthorized access to or use of our secure servers and/or personal and/or financial information stored therein, (iv) interruption or cessation of transmission to or from our website, (iv) errors, viruses, trojan viruses or similar that may be transmitted to or through the website, and/or (v) errors or omissions in the content or any loss or damage occurring as a result of the use of content posted, sent, transmitted or made available through the website (vi) unavailability or any difficulty or inability to download or access content or any other failure in the communications system that may result in the unavailability of the website.
Mistolin PRO will not be liable for any assistance or maintenance of the website.
Mistolin PRO assumes no responsibility or liability for content transmitted between users or between users and any third parties outside this website.
What does this privacy policy cover?
This Privacy Policy applies exclusively to the collection and processing of personal data carried out by this company.
On the website you may find links to other websites that are unrelated to Mistolin PRO. Such links are provided in good faith, and Mistolin PRO cannot be held responsible for the collection and processing of personal data carried out on those websites, nor for the accuracy, credibility and functionality of websites belonging to third parties.
Therefore, providing links to other websites unrelated to Mistolin Solutions does not imply any assumption of responsibility for such websites, and this Privacy Policy does not apply to them. Mistolin considers it essential to read the Privacy Policies of every website you visit.
What is personal data?
When we refer to personal data, we refer to any information, of any nature and regardless of the support, including sound and image, relating to an identified or identifiable natural person.
A person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.
Who is responsible for processing the data?
The entity responsible for collecting and processing personal data is Mistolin Solutions, which provides the service and, in this context, decides what data is collected, the means of processing the data and for what purposes it is used.
What type of personal data do we collect?
Mistolin PRO, in the course of its activity, collects and processes the personal data necessary to provide services and/or supply products, processing in this context data such as your name, address, date of birth, gender, email address, qualifications, tax identification number, among other data. This information may be requested when you register or fill out contact forms within our websites, whether as an employee, job applicant, trainee, trainer, supplier, visitor, partner, among others, or when you receive or send emails, or for services that require registration or subscription. All personal information relating to users of the Mistolin Solutions websites will be processed in accordance with the legislation in force on Personal Data Protection.
When and how do we collect your data?
Mistolin PRO collects your data by telephone, in writing or through its website, with your consent. As a rule, personal data is collected when the Customer subscribes to one of our products or services.
Some personal data is mandatory and, in the event of missing or insufficient data, Mistolin Solutions will not be able to provide the product or service in question, in which case the Company will inform Customers of the mandatory nature of providing the data.
If you are not a Mistolin PRO Customer, your data will only be processed if you provide it to the Company, in particular if you subscribe to newsletters, in which case the rules of this Privacy Policy will apply.
Personal data collected is processed digitally and in strict compliance with personal data protection legislation, being stored in specific databases created for this purpose, and in no case will the collected data be used for any purpose other than that for which the data subject has given consent.
How long do we keep your personal data?
The period for which the data is stored and kept varies according to the purpose for which the information is processed.
Indeed, there are legal requirements that oblige us to keep the data for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, or for the period of time authorized by the National Data Protection Commission, after which the data will be deleted.
How can you access, correct or object to the processing of your personal data?
Under the Personal Data Protection legislation in force, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which can take place through the various contacts that Mistolin PRO makes available.
If you wish, you can cancel your registration or use at any time and you may choose not to receive any emails, and you can also choose to delete all your personal information from our database.
The data subject also has the right to receive a copy of their personal information held by us. The company reserves the right to charge a small fee for administrative and IT costs of any request made.
If you are a user of our websites through the user registration process, your data will be stored in a specific user control database. However, the Data Subject may request its deletion whenever they wish, by submitting a written request to our official address on the website.
How do we keep your data secure?
Restricted personal access to your personal data based on the “need to know” criterion and only within the scope of the communicated purposes;
Transfer of collected data only in encrypted form;
Storage of highly confidential data;
Protection of information technology systems through firewalls, with a view to preventing unauthorized access to your personal data;
Permanent monitoring of access to information technology systems with a view to preventing, detecting and stopping any misuse of your personal data.
How can you object to receiving marketing contacts?
Mistolin PRO may promote outreach actions to its Customers regarding new products or services by telephone, email, SMS, MMS or any other electronic communications service, unless the Customer has objected when data was collected.
If you do not wish to receive these communications, you may, at any time, object to the use of your data for marketing purposes, the sending of informative communications or inclusion in lists or information services.
What measures has Mistolin PRO taken to ensure the security of your personal data?
Mistolin PRO undertakes to ensure the protection of the security of personal data made available to us, having approved and implemented strict rules in this area. Compliance with these rules is an inescapable obligation of everyone who legally accesses them.
Bearing in mind the great concern and commitment Mistolin PRO shows in defending privacy issues, several security measures, of a technical and organizational nature, have been adopted to protect the personal data made available to us against its disclosure, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.
In this regard, personal-data collection forms require encrypted browser sessions and all the personal data you provide about yourself is stored securely in Mistolin PRO systems.
Notwithstanding the security measures adopted by Mistolin PRO, we are obliged to warn everyone who browses the Internet that they should adopt additional security measures, in particular, ensuring they use an up-to-date PC and Browser in terms of properly configured security “patches”, with active firewall, antivirus and anti-spyware, and verifying the authenticity of the websites they visit on the internet, avoiding websites whose reputation they do not trust.
How can you find out about any changes to Mistolin PRO’s privacy policy?
Mistolin PRO reserves the right, at any time, to make adjustments or changes to this Privacy Policy; such changes will be duly publicized on the respective website.